We hope you enjoy your purchase from Faire Frou Frou, otherwise you are welcome to send back your item(s) for EXCHANGE or STORE CREDIT.
We do not offer credit card refunds.
In order to receive your store credit, we must receive the item(s) within 14 days of receipt. Late returns will not be accepted, and will be returned to the customer at the customer's expense.
Merchandise must not have been worn or washed, and must have original price tags attached.
For hygiene purposes, we will not accept any returns or exchanges on underwear unless it was tried on over customer's own.
We accept no returns on Jewelry, Apothecary items, Bathing Suits, Hosiery and products by Her Look Enterprises (Matchsticks, Commando, Takeouts, Cleavage Cupcakes & Low Beams).
Any SALE item being sold at 50% or greater discount may not be returned or exchanged. These are final sales.
(NOTE: Items purchased between November 15th thru December 24th and items purchased between February 1st thru February 14th will have up to 14 days after said holiday to be received by our Returns Department).
How To Exchange or Return for Store Credit:
In order to exchange an item please contact our Exchange Department at firstname.lastname@example.org or 818-783-4970 (Monday-Saturday 10am-6pm PST) to indicate which item you are returning and what you would like to exchange it for. You can return your item to Faire Frou Frou at 13017a Ventura Blvd., Studio City, CA 91604 (USA).
For STORE CREDIT:
Simply mail your item(s) to Faire Frou Frou at 13017a Ventura Blvd., Studio City, CA 91604 (USA) within 14 days of having received your shipment.